Support

	TECH	BASIC	REGULAR	BUSINESS
	$49/month	$79/month	$149/month	$299/month
Technical support
Consultations concerning working with the website	from 9:00 to 18:00 (GMT+3)	from 9:00 to 18:00 (GMT+3)	from 9:00 to 18:00 (GMT+3)	from 9:00 to 18:00 (GMT+3)
Site health monitoring	●	●	●	●
Prompt elimination of errors & technical failures	●	●	●	●
Website & databases backups	once a month	once a month	once in 2 weeks	once a week
E-mail service management, configuration assistance	●	●	●	●
Diagnostics & removal of malware	●	●	●	●
Controlling the term of domain delegation and hosting payment	●	●	●	●
Storage of all necessary technical information	●	●	●	●
Contact with the hosting provider on behalf of the site owner	●	●	●	●
Content support & programming
Layout, text content placement (A4, 12 font size)		5 pages	10 pages	50 pages
Placement & optimization of graphic images		5 images	10 images	50 images
Site functionality changes			●	●
Adding & changing website sections			●	●
Changing graphic design elements of the website			●	●
Banner design & placement (static)			●	●
Service level
Amount of hours per month	3 hrs	5 hrs	12 hrs	25 hrs
Reaction time to an inquiry	up to 2 days	up to 2 days	1 day	8 hrs
Instant reaction to an emergency inquire				●

We can also set up individual plans, if needed.

Additional work cost per hour

	TECH	BASIC	REGULAR	BUSINESS
	$49/month	$79/month	$149/month	$299/month
Technical support
Consultations concerning working with the apps	from 9:00 to 18:00 (GMT+3)	from 9:00 to 18:00 (GMT+3)	from 9:00 to 18:00 (GMT+3)	from 9:00 to 18:00 (GMT+3)
App health monitoring	●	●	●	●
Server-side health monitoring	●	●	●	●
Prompt elimination of errors & technical failures	●	●	●	●
Apps and databases backup	once a month	once a month	once in 2 weeks	once a week
Diagnostics & removal of malware	●	●	●	●
Controlling the term of Google Play delegation and hosting payment	●	●	●	●
Storage of all necessary technical information	●	●	●	●
Contact with the hosting provider on behalf of the app owner	●	●	●	●
Contact with Google Play & Appstore on behalf of the app owner	●	●	●	●
Content support & programming
Layout, text content placement (A4, 12 font size)		3 pages	5 pages	20 pages
Placement & optimization of graphic images		5 images	10 images	50 images
Functionality changes			●	●
Adding & changing app sections			●	●
Changing graphic design elements			●	●
Banner design & placement (static)			●	●
Service level
Amount of hours per month	3 hrs	5 hrs	12 hrs	25 hrs
Reaction time to an inquiry	up to 2 days	up to 2 days	1 day	8 hrs
Instant reaction to an emergency inquire				●

We can also set up individual plans, if needed.

Additional work cost per hour